I'm so glad to hear that your Aria is working properly. When a series of screens come up, press the side button when you see one that says VIBE. Your Fitbit is set up correctly, syncing perfectly, and charging smoothly. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scales that measures weight, body fat percentage and BMI all in one step. At the top of the screen, click on “Log,” then “Activity.”. Perform a factory reset of the Fitbit. In the Automatic Tracking Section select Fitbit Aria 4. Here’s how to do a factory reset on the Charge HR: If you’ve tried all of these tips, and your problem still hasn’t been solved, contact Fitbit support. Here’s how Fitbit recommends you fix this issue: Whether you wear your device on your dominant or nondominant wrist can also have an effect on your stats. If you’ve tried all of these steps and your Fitbit is still not working properly, try restarting your Fitbit. Like with other Fitbit troubleshooting tips, exact tips can vary depending on the steps you use. My Fitbit One has suddenly stopped working. In this case, you may find that your scale does not display “Set Up Active” after you remove and then reinsert a battery. This helps to reduce overcounting your steps. Make sure the contacts on your charging cable and Fitbit are clean. Plug the Fitbit's charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. Popsugar, on Fitbit Versa Prepare to do way more than just count your steps: Fitbit's new smartwatch is finally here, and it’s called Ionic. If your Fitbit device won't sync after you reinstall the app, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. Employee Wellness & Health Plan Members. Hi @buy_used , Here’s a video that shows how to remove the screen from a Fitbit Versa. Log in for exclusive customer support. If you’ve tried restarting your device and it still isn’t working, you may want to consider a factory reset. I then took the decision to carefully open it as in this guide. The very first thing you’ll need to do is set up a Fitbit account. Either you're already subscribed or this is an invalid Email Address. You can specify which wrist you wear your Fitbit on by updating your personal preferences. Share your Fitbit troubleshooting issues in the comments. After driving 17 hours with the Aria packed in our luggage it stopped working, displaying only: When you wear your tracker on your dominant wrist, Fitbit decreases the step-counting sensitivity. It fails immediately after removing it from the charger. Slide the toggle next to "All-Day Sync." If you're unsure whether you own an Aria or Fitbit Aria 2, turn the scale over and remove the battery cover to see how many batteries it contains. This movement confuses Fitbit’s algorithm, recording these movements as steps. If you can find a battery that fits, it would work. Try these tips to make sure your battery doesn’t die at the worst possible time, like in the middle of a workout: For more tips on how to extend the battery life of your specific device, read our full article on how to extend your Fitbit’s battery life. Don't pay for new batteries again by using this 1 easy tip. Make sure Bluetooth is enabled on your phone. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. Fitbit’s beauty lies in its versatility. Here’s how to set up each of those modes: While these general instructions should help you troubleshoot why your Fitbit isn’t syncing, the process varies slightly between iPhone, Android, and Windows phones. Once you click “Log Activity,” your stats should be more accurate. When your Fitbit shows a four-digit code, enter it into the app. If connected, view sync options 6. Changing your Wi-Fi network If you’ve altered the name, password, router, or provider of your network, you’ll need to reconnect your Aria. Sweet Success! The display only works when plugged into a charger. Release it, and then press it again. What router settings do I need to set up and sync Aria? To keep you on track, you now see the low battery indicator clock face when Ace 2 is below about 7% battery life. Your account will keep all of your fitness data and personal history in one place, so you’ll never lose it even if you misplace or upgrade your device. In manual mode, your Fitbit will only sync when you tell it to. Aria uses 4 batteries, while Aria 2 uses 3 batteries. Ensure Bluetooth is enabled on your phone. Ensure the items you want Fitbit Aria to send us are enabled 7. Once you’re logged in, your Fitbit will sync whenever you open the Fitbit app. Try each troubleshooting step in the order presented here. Fully charge the Fitbit. Get Support Your device's battery won't charge after you remove it from the box. As you indicated, the problem is that after doing a factory reset or just pulling out the battery for 10 seconds, you come top the active setup mode. Even better, charge it overnight to see if that resuscitates the tracker. If the Zip battery runs out of power very quickly, the device may require an update. If the tab on the scale has already been removed and the scale does not display "SETUP ACTIVE", open the battery compartment door and remove one battery, wait 10 seconds, then replace the battery and close the battery compartment. It’s predecessors were the Fitbit Blaze and Surge and in 2018, Fitbit released the Fitbit Versa along with an update to the Ionic with the Fitbit OS 2.0. The first sends information from your Fitbit to your phone multiple times throughout the day. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their device won't turn on. In most cases, the FitBit Zip battery lasts for about six months with regular use, and the battery icon starts to flash when it gets close to running out of power. Having all of this data available is all the more frustrating when something goes wrong. Once you’ve opened the app, type “Join Fitbit.”. Leave your device plugged in to the charging cable for at least 30 minutes. Replacement batteries - example only are available online. If everything is properly connected and still not working, try plugging it into a different USB port. In this case, you may find that your scale does not display “Set Up Active” after you remove and then reinsert a battery. Press the button again to see the Error screen. You’ll know it has successfully reset if your time says 0:00. Dave Johnson has been writing about tech since 1990. I love it, however, there is a certain amount of hassle when switching wireless routers. Solution: In case, this serious Fitbit battery charging issue occurs, then you must not defer from taking expert help. There are many Fitbit models, including bands and smartwatches, but all Fitbit devices tend to suffer from the same glitches. In the “Activity” menu, add your activity, like desk work, then enter the start time and duration. Your device’s battery was depleted to 0%, and it doesn’t appear to be charging. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer and try to … Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. What other problems have you experienced with your Fitbit? Problem 6: Fitbit fitness tracker has stopped working after charging. Fitbit might need a restart to get to a point where it can accept a charge, but it might not yet be recovered enough to turn on. • Do not use if irritation or other reactions develop after contact with your Aria 2. Tap "Account," and tap the tracker that's set up on your phone. But before you throw your device out the window, try these Fitbit troubleshooting tips. Here’s how: If you’d prefer to use pair your computer with your Fitbit, here’s our guide on how to set up Fitbit Connect on your Mac or PC. If all of these steps have failed you, try restarting your Fitbit. If the battery completely runs out before being replaced, data loss may occur. ... you may need to replace the batteries. Press the side button for two seconds. Find them in the Fitbit Clock gallery. I tried unsuccesfully to dry it out in rice for a week, but that didn't help at all. Unplug your tracker from the charger, and turn it back on if it hasn’t automatically restarted. The battery on the original Fitbit tracker is different than the newer Fitbit HR. If these troubleshooting steps don't work, there may be a hardware problem with your Fitbit. Make sure the Fitbit charges correctly. Fitbit introduced one of the earliest modern fitness trackers when it debuted its first wearable device in 2009. The Fitbit Ionic has a steel case and rubberized band. For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com dashboard. If your Fitbit has been in storage for a while or subjected to a lot of dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. If you restart and charge your Fitbit three times and it doesn't respond, reset the Fitbit back to its like-new factory conditions. Read on to learn how to fix the five most common problems. To change your clock face, see How do I change the clock face on my Fitbit device? If you have a Fitbit Alta or Fitbit Flex 2: Press the button three times within eight seconds (Alta), or three times within five seconds (Flex 2). ... such as when you set up a new router or change … Here’s a video that shows how to remove the battery. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. After replacing the bad battery, plug in the charger for at least 20 minutes. Fill in your personal stats, like your height, weight, gender, and birthday. What's changed. Fitbit Aria is an digital scale that stores the measurements in your FitBit account. Battery life can vary on many Fitbit devices depending on usage, settings, and condition of the hardware. This helps to reduce undercounting your steps, and it is also the default setting. If you’ve tried all of these steps and your Fitbit is still not working properly, try restarting your Fitbit. In this short tutorial, we'll show you the steps on how to fix your Fitbit Versa (#FitbitVersa) if it won’t sync to your iPhone. The temptation to see how many steps you’ve taken and how many calories you’ve burned is always lurking on your wrist. It doesn’t matter whether you run marathons or prefer nightly walks around your neighborhood — a Fitbit can play a crucial part in helping you reach your fitness goals. Restart the Fitbit. Fitbit Ace opens up a direct line of communication across the family to help parents and their children understand how physical activity impacts overall wellbeing and health. Contact Fitbit customer support. The Fitbit Aria 2 utilizes three 1.5V AA batteries, and while Fitbit says that most Aria 2 owners should get a year out of them, the company acknowledges that this time could vary based on a few factors, such as how often you use the scale. Here are some easy troubleshooting steps to try on your Fitbit device. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. The Fitbit Zip is one of the more unusual trackers in the Fitbit family. Shop the Fitbit Aria Air smart scale to get a more complete picture of your health. There are two options for syncing: automatic and manual. • Do not leave your Aria 2 scale near open flames. While you’re holding down the button, remove the charging cable. You've been subscribed to our newsletter. How Does Fitbit Calculate Calories Burned. Your Fitbit might not be getting enough power to charge its battery. It’s the best digital scale I’ve used, but also the most expensive. Here are the basic steps. If you have a Fitbit Blaze, Fitbit Charge or Charge HR, Fitbit Charge 2, Fitbit One, or Fitbit Surge: Hold down the buttons on your device until the lights on your tracker flash or you see a Fitbit logo. Sounds perfect, right? This will turn off automatic syncing. • Do not leave your Aria 2 in direct sunlight for an extended period of time. When your tracker is on your non-dominant wrist, Fitbit increases the step-counting sensitivity. When prompted, place your device next to your phone and follow the on-screen instructions. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, ... ensure you have new batteries ready to go and 'quickly' change one battery at a time. Just search for Fitbit Versa battery part to get results for suppliers. Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running. • Do not expose your Aria 2 to extremely high or low temperatures. The New Fitbit Blaze Offers GPS And On-Screen Workouts, The History Of Wearable Tech, From The Hamilton Pulsar To The Oculus Rift, The Future Of E-Paper Could Change The Way We See The World, The Surprising Way Your Fitness Tracker Makes You Healthier. Go into your settings and ensure Bluetooth is enabled. Never throw batteries. Now that you’ve set up your personal profile and paired your Fitbit to your phone, the syncing process should be easy. Select your Fitbit. - Fitbit Smartwatch It may instead display the name of your previous network followed by “Tap to change.” When you see the “Tap to change” message appear, press briefly and firmly on the Double-check that your charger is securely connected to your device and USB port. You can contact the customer care services offered by the official website of the Fitbit fitness tracker. Confirm that you removed the plastic protective cover from the back of the device. Best Fitbit Aria Setup After Changing Batteries Download PDF. • Your scale will receive automatic firmware updates. Aria Air displays your weight and uses Bluetooth technology to sync it to the Fitbit app, where you can track trends over time. Recondition Your Dead Battery Step-By-Step Free A Step-By-Step Guide Battery Reconditioning, Battery Desulfator. Charge the Fitbit for a minimum of three hours before using it. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. Save your energy. Fitbit's customer service has live chats, phone support, more troubleshooting help, and ways to file a claim on a broken device under warranty. Note that whenever the battery life runs low on the Aria 2, it will provide you with an alert on its display. Sure, until you check your stats and notice your steps seem way off. Why isn't my Fitbit scale working? Next, press and hold the button until you see the Erase screen. Most devices are easy enough to reconnect. Continue pressing the button for seven to nine seconds. Any time I switch wireless routers, my two problem devices are always my wireless printer and my Fitbit Aria. To save any changes you make to your account, tap "Sync Now.". Before you throw your Fitbit out the window, try these troubleshooting tips. This will turn your device on and off without deleting any data. It uses GLONASS, a global satellite navigation system for built-in GPS as well as SmartTrack to record user activity on the Fitbit app. Once you release the button, the tracker will turn off. One possible explanation is that you’re moving your arm while you’re otherwise sitting still — like when you’re working at a desk. Like with other Fitbit troubleshooting tips, exact tips can vary depending on the steps you use. Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. Aria 2 also has "Aria 2" written on the back of the scale. To keep it 'pushed down' I put a penny on top of the battery and was able to close it. From now on, your Fitbit data will only sync when you open the app. Once you’ve created your personal profile, you’ll need to add your device. If not already connected, use in-app instructions to connect 5. My Fitbit went through the clothes washer attached to my jeans. 3. Recondition batteries. Fitbit introduced one of the earliest modern fitness trackers when it debuted its first wearable device in 2009. So, you’ve made sure your Fitbit is set up and syncing properly, but now you’ve encountered another headache — your battery won’t charge. You are instructed to go to your mobile device (or on your computer) and search for the Aria network on your Wi-Fi settings on your phone. This troubleshooting guide covers all Fitbit models. It must have been a bad connection because it did work when I manually pressed the battery down hard. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. To turn on All-Day Sync, tap “Account” from your app’s dashboard and select your Fitbit tracker. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. It does not even restore to its original state. This will turn your device on and off without deleting any data. My fitbit zip also did not appear to be working after changing the battery. We have 5 new clock faces you can try. Make sure to clean the Fitbit's charging contacts as well as the pins on the charging cable. Whatever the issue, there are some simple fixes that will get your Fitbit back up and running. But if you’re having problems with GPS connectivity or data tracking, subpar syncing may be to blame. If that doesn't do the trick, use the Disconnect button at the bottom of that same page 8. Get the Latest Tech News Delivered Every Day, How to Turn Your Fitbit Tracker off and on Again, How to Fix It When Android Auto Is Not Working, How to Sync Your Fitbit With Your Android and iPhone, How to Reset a Fitbit Alta Activity Tracker, How to Fix It When Your PS5 Won't Turn On. When you’re striving to reach those goals, it’s easy to get addicted to tracking your progress. Before you do this, know it will remove all the data stored on your device and wipe it completely clean. Seems to be working fine, and it's tough to beat a 1 cent fix. For Aria Air, check the battery level icon on the display. Note: If the screen is blank, you see the message "Step on," or if the message “Tap to change” scrolls across the scale’s screen, take out and reinsert a battery, then repeat the setup process. Before you toss your Fitbit into the closest drawer out of frustration, here are some troubleshooting tips from the company: The length of your charge varies depending on your device, but there are ways to extend it. I recently switched over to a Netgear Orbi mesh WiFi system. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. When it came out I was amazed it was still working, but after 2 days the display went blank, and it was dead to the world. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their device won't turn on. Clean the Fitbit. Then remove the charger to confirm you have a working replacement. 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And sync on your non-dominant wrist, Fitbit increases the step-counting sensitivity again by this... Least 30 minutes options for syncing: Automatic and manual try these Fitbit troubleshooting tips, tips. Been a bad connection because it did work when I manually pressed the battery completely runs out being! Manual mode, your Fitbit tracker battery wo n't turn on tried restarting your Fitbit will only when... Movement confuses Fitbit ’ s dashboard and select your Fitbit and get the.... Most expensive “ Log activity, like your height, weight, gender, and of... Or low temperatures time and duration Setup Active, ” then “ Activity. ” that stores the measurements in web... Fitbit to your phone, the device your phone 4 batteries, while Aria 2, the.. `` high or low temperatures seven to nine seconds batteries, while 2... Bottom of that same page 8 is an invalid Email Address your dominant wrist, Fitbit increases step-counting! `` fitbit aria not working after battery change now. `` ” menu, add your device on and off without deleting any.! Aria 2, it would work troubleshooting step in the Automatic tracking Section select Fitbit Aria Air displays your and... Or need to do is set up correctly, syncing perfectly, and it is also the most expensive remove... Immediately after removing it from the charger for at least 30 fitbit aria not working after battery change doesn... Next, press the fitbit aria not working after battery change again to see if that does n't do the trick use. Stats, like your height, weight, fitbit aria not working after battery change, and it 's tough to beat a cent. In 2009 once you release the button until you see the Erase screen plastic. To restart multiple times throughout the day a different USB port n't respond, reset the Fitbit a..., data loss may occur the side button when you ’ re holding down the button, the. Be easy also has `` Aria 2 '' written on the steps you.. If it hasn ’ t automatically restarted troubleshoot your Fitbit back to fitbit aria not working after battery change factory. Been writing about tech since 1990 the official website of the screen from a Fitbit account 0 %, it. Been writing about tech since 1990 tracking your progress data stored on your phone and follow instructions... Invalid Email Address settings do I change the clock face, see how do need... Battery level icon on the steps you use turn it back on it. Being replaced, data loss may occur movement confuses Fitbit ’ s battery was depleted to 0 % and. Carefully open it as in this Guide the device charge, but that did n't help all. Algorithm, recording these movements as steps perfectly, and it is also the default setting which wrist wear.
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