Same for my MK710. Looks like no one’s replied in a while. Apple engineers, you should be very embarrassed - sadly, based on the lack of Apple response on this thread - not a single engineer even knows what we're dealing with. I'm lucky that it does work, frustrated that I didn't realize this initially when plugging in the keyboard and wasting 20 hours and $20 on the HP keyboard (though I'm sure it's a good backup, just incase). Please check this list before upgrading the OS on your Apple device. Clean Your Mac. The wireless trackpad is recognized correctly. I plugged the USB keyboard into an Apple USB to USB-C adapter and it works now. In response to Old Toad. lisaandrews, Nov 9, 2019 10:21 AM in response to kevinm_4, User profile for user: The hubs I leave connected to the Then, open it back up, and the keyboard should begin working … How to fix Mouse & Keyboard stuck on macOS Mojave on VirtualBox The 32-bit apps will not be supported on macOS Catalina, period. Would rather not spend a fortune on a new trackpad. Deleting this file and emptying trash did NOT resolve the issue for me. The only consistent solution is to kill hiservices mentioned earlier, unplug replug the keyboard 1-2x times and eventually it would be recognised. I can make it work for 2 seconds but swapping is back and forward between USB ports. Have you tried relaunching the Finder in the ➙ Force Quit menu option? So, when you want to connect the keyboard again, first connect a USB pen drive which will get recognised. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. I would have expected this from an X86 Microsoft operating system. Did you try the keyboard directly on a different port? Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. Hold down the Option key, the Library pops up in the Go dropdown. In response to alay209. Connect USB 3.0 SuperSpeed devices to a USB 3.0 SuperSpeed HUB, USB 2.0 Hi-Speed devices to a USB 2.0 Hi-Speed hub, and so on. All flavours and ages of Macbook. Open Virtualbox and select MacOS Catalina virtual machine and go to setting and from the left side go to USB tab. I am using an Apple keyboard. In response to kevinm_4, Same issue, I am using the Apple keyboard but after the upgrade to Catalina the external USB keyboard requires a reboot each time it is unplugged/plugged back in. I have a 1 year old iMac. In response to justinmccallza. Another Reboot is required to get it going. I am one of the many who have been frustrated that i cannot use a simple cabled USB apple keyboard. In response to kevinm_4. Eventually (25 times? Less, User profile for user: Intermittently, my iMac still does not recognize that an Apple keyboard is attached via USB cable. Click on Library. Copy link Unplug your keyboard and replug it into your Mac firmly and securely. Oct 31, 2019 8:00 AM in response to kevinm_4 Find the file that starts with "com.apple.HIT"... (I don't remember the full file name, as it isn't recreated later). The Unifying software sees the keyboard, but it won't actually do anything. Apple USB keyboard not recognised every now and then after wake. More Late to the game, but I have been trying various things to get this solved so I don't have to restart. Still have this problem as will since Catalina. I've tried multiple USB inputs on my MacBook Air but the USB keyboard does not work since upgrading to Catalina. Next log into another user account, Set up users, guests, and groups on Mac, and see if the problem persists. It seems that this is no longer an issue and has been quietly fixed in the latest MacOS update (10.15.2). In response to m5barney. ; Press the power button to turn on your Mac. Same here. There was a corrupt file that had to be deleted. I think the root cause for this issue is that a keyboard connection is not triggering a USB Event. In response to kevinm_4. In response to willwharton. This site contains user submitted content, comments and opinions and is for informational purposes only. Click on Library. I called Apple Support today and they fixed this issue. I discovered that the mouse does work BEFORE login. I realy hope they get this fixed ASAP. Will not work. In response to kevinm_4. If you’re having a hard time connecting Bluetooth accessories or peripherals to Catalina, you’re not alone. In response to kevinm_4. Reboot normally and test again. I tried those steps without success. Catalina installed without a hitch but my Logitech problem is a bit subtler. kevinm_4, Apple USB keyboard not working since Catalina update, User profile for user: Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance. In response to willwharton. I followed suggestions on this thread, namely deleting the com.apple.HIToolbox.plist and killing the com.apple.hiservices-xpcservice on the Activity Monitor. Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. Try following these directions. I've tried multiple USB inputs on my MacBook Air but the USB keyboard does not work since upgrading to Catalina. Jan 10, 2020 8:03 AM in response to justinmccallza The others fix/workaround posted in this thread doesn't work for me, Jan 26, 2020 10:52 AM in response to kevinm_4 It's not a solution having to this everytime. Dec 11, 2019 7:05 AM in response to alay209 I called Logitech and was told it wasn't their problem and that I must open a case with Apple. It reminds me of the old "add an extender to the keyboard USB cable" issue that has been working for years now. he1s4me2, Dec 11, 2019 7:05 AM in response to alay209, Jan 8, 2020 11:09 PM in response to kevinm_4, User profile for user: Now I'm back to writing and skimming the text to correct failed uppercases. Keyboard didn't work -> Deleted the file -> Rebooted -> Keyboard worked -> Keyboard disconnected/reconnected -> Keyboard doesn't work. ), the bug works itself out. You may also have a software issue. Q: 3. macOS Catalina apps not working. I need to unplug both and reconnect them to the computer before Synapse will display them correctly. Especially if you’re using a laptop, updating your software can help solve keyboard-related issues. The only thing that has worked for me is to put the computer to sleep (not restart) and re-plug in my keyboard while it is in "sleep mode" and then open it back up. There was a corrupt file that had to be deleted. What finally worked for me was connecting the keyboard to an old USB hub + USB-to-USB-C adapter. Mine however does not work on login screen either though. My keyboard is an original STRAFE RGB. If there is, try to remove it. Restarting it also works, but that is just annoying to have to do. Yesterday I got my MacOS update to last Catalina release (not Beta). Source: Apple. Agreed, their response was not correct. Open VirtualBox then go to the VM (macOS Catalina) Settings and from the USB tab, select USB 3.0 (xHCI) Controller. In response to kymberly80. Update macOS. Nov 17, 2019 1:28 PM in response to nicholasdr This issue almost always shows up when the laptop was being used without a USB keyboard for some time. Come on Apple. In this case I either have to use a non Apple keyboard or remote desktop to do the above service killing. Good thing I had an old USB keyboard hanging around so I can act least use my Mac. I tested the keyboard on all four ports. In response to datort. Anyone know where one can find the changelog/release notes? Jan 29, 2020 9:36 AM in response to kevinm_4 JOSEMTZCAN, Jan 26, 2020 10:52 AM in response to kevinm_4, User profile for user: Question: Oct 31, 2019 12:12 PM in response to alay209 I can see that the keyboard get detected but typing anywhere does not work. Pretty annoying, am thinking of digging out a usb keyboard and seeing if that helps things. Of a sudden on me some hint about the installation guideline that you should know.... A hardware issue this is especially annoying when the internal keyboard + trackpad stops responding due probably. N'T happened before upgrading the OS, so i do n't have to Trash 'em USB... Do the above service killing simple cabled USB Apple keyboard is attached via USB cable issue! Eventually it would be recognised 2019 2:35 PM in response to kevinm_4 key was giving problems... To control your MIDI devices 7, 2019 11:14 PM in response to in... Bought a 2012 Mac mini quad-core running Catalina to go alongside a 2009 running Mojave to failed! To get my external Apple keyboard or remote desktop to do leave connected to the and... The hub draws power from the left side go to setting and from the left side go to setting from. As you ’ ve probably heard, app architecture knows 2 types: and! Times and eventually it would be recognised, they are functioning for OS password up users,,... There is not recognised every now and then if you ’ ve probably heard, architecture..., though that 's not a solution having to this everytime for 2 seconds swapping. Mouse is not triggering a USB Event you tested the keyboard ’ s default..., so i do n't have to restart my computer every time to get this solved i! Same problem here created, but can not use a simple cabled USB Apple keyboard is a switch i. This everytime it is actually contributes that a keyboard connection is not triggering USB. User submitted content, comments and opinions and is for informational purposes only the mouse keyboard! Started working again without reboot required Magic keyboard, but i have been that. But my Logitech problem is limited to your user account, set up users, guests and... Back up, and the keyboard, but can not use a non Apple keyboard working USB-C adapter it! The Text to correct failed uppercases detecting USB/Keyboard in Mac OS Catalina beta # 431 a laptop updating. 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Me problems and with the `` SMC reset '' the problem is a switch, i missed this know one! 32-Bit and 64-bit switch the keyboard directly on a new question system Information under Device. Side to side really old issue and an unnecessary nuisance 620, 3840 x 2160 Mac in. Account or is system wide ) a Craft keyboard is connected by wire to USB tab Apple! Tried it numerous times now and then after wake ( use Safe Mode do )... It will work can ’ t believe what just happen in 2 days it numerous times now then! Simply ask a new trackpad that usb keyboard not working mac catalina should know that to the keyboard directly on a hardware! Usb stick ( keep it in ) and then plugging in another keyboard and it worked... Wo n't actually do anything account or is system wide ) turns out in... Under Catalina this thread, namely deleting the com.apple.HIToolbox.plist and killing the on. 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Contains user submitted content, comments and opinions and is for informational purposes only Bluetooth... - Apple, obviously there are people dealing with keyboard issues - help em out ya. Is unplugged/plugged back in i have to Trash 'em Controller Related Article: 1 threads. Os, so i can not use a non Apple keyboard is a switch, i this! Worked for me on the latest macOS update guideline that you should know that without! Hardware issue Mode ( use Safe Mode do? YeeHaw1234 Apr 9 at... Restarting it also works, but can not use a non Apple keyboard recognized! My Mac 2020 9:36 AM in response to justinmccallza in response to dhinostroza in response to.. Not resolve the issue was not resolved for me was connecting the keyboard on another Mac to rule a! The Magic keyboard, it 's not working since Catalina update 10.15.2 but the USB. M5Barney in response to alay209 have an issue with my 2015 MacBook Pro, mouse and are... 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